Administration Assistant

***Required: A new Administration Assistant to work for Brigstock Skin & Laser Centre***

Can you demonstrate that you have experience of customer service focus with due care, skill and diligence? Or if you haven't got the experience, are you a recent graduate looking to start a career in this field?

If so then you could be perfect to join us.

The Company:

Brigstock Skin & Laser Centre are an aesthetic clinic providing laser hair removal, skin rejuvenation treatments such as skin peels, microdermabrasion, microneedling, injectables including dermal fillers, and minor surgery, and as a business they've been around since 2009.

They're a great company to work for. People join them for many reasons, such as they:

- Give treatment guarantee to their patients

- Value their staff and ensure training and development is a core aspect of the company

- Have values and cultures that are well led from the top of the organisation and respected by all the staff

Please note:  This is a part-time role working 20 hours per week. In this position you'll be needed to work at weekends and evenings. Full details of how this will work will be revealed at interview.

The Role:

Reporting to the Assistant Clinic Manager and based in the company's Thornton Heath office, as the Administration Assistant you will be primarily responsible for the delivery of a professional, comprehensive and high quality reception service to Brigstock Skin & Laser private patients and ensure that the clinic runs smoothly within a commercial environment.

In the job you'll be tasked with the following:

- Managing the patient's journey

- Providing excellent patient's care and customer services

- Dealing with new patient enquiries and booking them for appointments

- Proving an excellent customer service

Requirements:

- Experience of customer service focus with due care, skill and diligence

- Additional experience of administrative and reception duties

- Further experience of using computers and database

- Excellent communication skills

- The ability to work independently using your own initiative

- Good organisational / planning skills

- The ability to build lasting relationships with clients and colleagues

- Sales skills

- Skills to deal effectively with telephone calls

The Package:

Basic salary:  Up to £21,450 per annum (pro rata)

Overtime:  You'll also have the opportunity to earn overtime in this role

Commission:  Commission is also available if you hit your targets - full details of the scheme will be revealed on application

Benefits include:

- 20 days holiday plus bank holidays

- Pension scheme

- Free or discounted treatments and products

This position could be right for you if you want to work as any of the following: Clinical Administrator, Receptionist or as a Practice Assistant.